When you invest in a new heating and cooling system, you should not have to wonder whether the company behind the work will stand by its promises. At Mathews CCAC, we believe real service means real accountability. That is why we back our work with written guarantees designed to protect your comfort, your home, and your investment from day one.
We are so confident you will be satisfied with our service that we offer several HVAC Ironclad Guarantees, including:
PEACE OF MIND GUARANTEE
All of our licensed professionals who enter your home undergo extensive background checks. We trust our team, and we would never send anyone to your home that we would not welcome into our own.
NO-RISK MONEY BACK GUARANTEE
After investing in one of our recommended home comfort systems, if you are not 100% satisfied with the equipment, operation, craftsmanship, or materials provided, or if the system does not perform as promised, we will make any modifications necessary to meet your satisfaction. If needed, we will even replace the system. If we still cannot meet your expectations, we will remove the equipment and return 100% of your investment.
NO SURPRISES GUARANTEE
We offer no-surprise pricing, which means the quote you receive up front is the price you will pay. There are no hidden fees and no unexpected charges at the end of the job. Any additional work must be approved by the owner in writing before it begins.
PROPERTY PROTECTION GUARANTEE
We treat your home with respect. Lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected throughout the job. If any property is damaged, it will be repaired or replaced. Drop cloths will be used on all work and high-traffic areas.
COMPLETE COMFORT GUARANTEE
If total comfort is not achieved, we will make any modifications necessary to deliver your 100% comfort satisfaction, including replacing the equipment at no additional charge.
UTILITY SAVINGS GUARANTEE
You will save a minimum of 30% on your heating and cooling costs, or we will refund double the difference in savings not realized during the first full year. If your system is not meeting guaranteed savings, you must notify us immediately so we can evaluate its performance.
INSTALLATION DATE GUARANTEE
We guarantee installation on or before your scheduled date. If your new system is not installed and operating by the date promised, we will pay you $500 for the inconvenience.
NO FRUSTRATION GUARANTEE
If your new system breaks down during the first year and leaves you without heating or cooling, we will be there within 24 hours to service it. If we cannot restore service within 24 hours, we will pay you $500 for the inconvenience.
10-YEAR WORRY FREE GUARANTEE
With our extended parts and labor guarantee on your new air conditioning and heating system, you can enjoy peace of mind for the next 10 years. If your system breaks during that time and has been properly maintained according to our recommendations, you will not be charged for any failure-related service calls.
NO LEMON GUARANTEE
If the compressor, the heart of your new air conditioning system, fails twice within the first five years after installation, we will replace your air conditioner and provide a brand new warranty at no additional charge. If the heat exchanger in your new furnace fails within the first 10 years, we will replace your furnace and provide a brand new warranty at no additional charge.
APPLES TO APPLES GUARANTEE
Our Apples-to-Apples Guarantee is our promise that you will not find a comparable installation for less. If you do, we will pay you a $100 bonus over the difference on a new system installation. We simply ask that the comparison be truly apples to apples.
These guarantees are more than marketing language. They are a reflection of how Mathews CCAC does business. We believe homeowners deserve honest pricing, dependable workmanship, and a company that stands behind every promise it makes. When you choose Mathews CCAC, you can move forward with confidence knowing your comfort is protected. Contact our team today to schedule service or request an estimate.
Helpful Information For You And Your Home
We Put Our Customers First
At Mathews CCAC, we understand the importance of having safe and reliable appliances and systems in your home. Our local experts understand the unique challenges and weather that Texas properties face. From indoor air quality testing to water leak repairs, we deliver the necessary services and knowledge to keep your systems functioning correctly and efficiently. Trust us with your HVAC, electrical, and plumbing needs and benefit from:
Trained Professionals
100% Satisfaction Guaranteed
