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Things to Ask Your HVAC Contractor Before You Seal the Deal

August 12, 2014 | Blog

Picking out the right HVAC contractor to install and maintain the equipment in your Corpus Christi household is just as critical as buying the best HVAC system for your home. You can buy the highest rated and most energy- efficient air conditioning or heating system on the market, but if it wasn’t correctly installed or doesn’t see good maintenance, you’ll find yourself with a ton of problems in the coming years. 

To ensure you get the quality service you and your home deserve, it takes a bit of research. The following are a few of the excellent questions you ought to ask prospective HVAC companies:

  • What qualifications and licensing does the HVAC contractor have? You’ll want a contractor that has Texas state licensing and is a member of both local and national contractor associations, such as the ACCA (Air Conditioning Contractors of America). Additionally, inquire whether they are properly insured.
  • Will the contractor perform a free preliminary inspection? Avoid any contractor who tries to sell you equipment over the phone. A thorough in-home inspection of your home’s layout and current HVAC system is necessary before fitting options can be discussed.
  • Are employees NATE-certified? NATE- (North American Technician Excellence) certified technicians have undergone rigid testing and education about differing HVAC equipment and installation methodologies. They have been kept abreast of emerging technologies and will be comfortable performing the load and design calculations needed to choose the best equipment for your home. Be sure to choose a contractor who has experience and familiarity with the type and brand of equipment you are considering installing. Additionally, inquire how available employees might be in an emergency situation.
  • What add-ons does the company offer? A good HVAC contractor stays with you beyond the initial installation of equipment. Ask after any warranties, guarantees and any follow-up service agreements on your equipment. Ask whether there is an available annual maintenance service agreement and what it covers.

For more information about what makes a good HVAC contractor, contact local experts at CCAC, Inc. We are Constantly Concerned About Customers, and are proud to serve residents throughout South Texas.

Our goal is to help educate our customers in Corpus Christi, Texas about energy and home comfort issues (specific to HVAC systems). For more information about HVAC contractors and other HVAC topics, download our free Home Comfort Resource guide.

Credit/Copyright Attribution: “Neil Lockhart/Shutterstock”

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