Mathews Air Comfort Solutions is now Mathews CCAC!
(361) 235-3905 Request Service

What Makes a Good Heating Contractor?

December 7, 2017 | Blog

What Makes a Good Heating Contractor?Whether you’ve just acquired a house and you’re looking for a reliable contractor to service your HVAC system, or you have an older house, and are thinking about a replacement system, you need a reliable air conditioning and heating contractor.

Think honesty, reliability, and expertise: but how do you find all these qualities rolled into one company? Here are a few tips to get you started:

Shop around. Ask for recommendations and references.

Ask friends, family and business associates about their HVAC contractors, then call the contractor and ask for references. Call references and ask if HVAC jobs were completed satisfactorily, on time and for within the estimated cost provided.

You can check online testimonials but keep in mind, these aren’t always honest. And, when they are negative, there may be two sides to the story. If you’re concerned, ask the contractor about the negative reviews and see if you’re satisfied with the explanation.

Ask about licensing, bonding and insurance.

HVAC contractors must be licensed in Texas. Ask if your prospective contractor is licensed. Then ask to see certificates for bonding and insurance.

Bonding involves putting down a certain amount of money with a surety company prior to doing a job. The money will cover expenses if the consumer has to file a claim in case the job isn’t done, or in case of theft or injury to the property.

Insurance will cover expenses if someone is hurt while performing the job on your property. Otherwise, the claim could be filed against your homeowner’s insurance.

Look for good customer service.

Customer service starts with the person who answers the telephone, and continues through the completion of the job. From the moment you start interviewing the contractor or employees that represent the company, you should be treated courteously and professionally. You should not be offered a ballpark figure for an HVAC job over the phone. The contractor should come to your home to gather information, and provide a written estimate.

To learn more about what makes a good air conditioning and heating contractor, contact CCAC. We serve the Coastal Bend area.

Our goal is to help educate our customers in Corpus Christi, Texas about energy and home comfort issues (specific to HVAC systems). For more information about your HVAC system, download our free Home Comfort Guide or call us at 361-678-2495.  

Credit/Copyright Attribution: “Name”  

Constantly Concerned About You!

noun_team_2578407
Professional Team
Our ac technicians are highly trained, professional and committed to getting the job done right the first time.
noun_assurance_426752
Reliable Service
You can count on our expert ac technicians to provide high-quality air conditioning services with quality products and transparent pricing.
noun_Handshake_2064250
Customer Service
You deserve excellent customer service. That's why we strive to be courteous and professional through the entire service process.

What Our Customers Are Saying

Pleasure to Work With

Mathews CCAC conducted the semi-annual inspection of the A/C, heating system for the fall check-up, Technician was on time, courteous and went quickly about the inspection and observed all COVID-19 protocols for his and our safety a pleasure to work with this company

Steven L.

Great Company

Great company. Contacted my current AC company to check on my warranty before charging me anything. Saved me a bunch of money and headache if dealing with anything. Would definitely recommend them and use them again.

Ryan W.

Very Satisfied

I’ve had a system purchased and installed by them for several years with the maintenance contract the whole time. I’ve been very satisfied with the service. You can’t go wrong selecting them for your business.

Joseph S.